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Managed IT Services

What is a Managed Services Provider?

A Managed Services Provider (MSP) is a company that monitors and supports your IT infrastructure to proactively and reactively address technology issues and to minimize costs.

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Outsourcing IT is a rising trend among small- and medium-sized businesses, non-profit organizations, and even governments because of the way it decreases technology downtime and unexpected expenditures.

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Why Choose K Smith Technology?

If your ‘IT guy’ isn’t as responsive as he used to be, or if you’re tired of the break/fix cycle your business’s technology has fallen into, K Smith Technology is here to make your life easier. Our monthly fee, flat-rate service plan gives your company enterprise-level IT solutions tailored to assess industry- and organization-specific, technology-induced pain points.

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Your IT burdens will be handled entirely by our certified technicians, freeing you to focus on your business. You’ll experience the joys of high network uptimes, ceaseless protection from malicious cyberthreats, and an absence of unexpected breakdowns.

Our Managed Services will Help You:

  • Get a competitive advantage - our technicians will help you select and install the right technology, so you can provide better service to clients.

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  • Eliminate costly repairs - our proactive monitoring and maintenance philosophy means your business does not have to spend a dime on technology breakdowns.

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  • Augment your IT department - we provide support that exceeds that of an in-house IT department, at a fraction of the cost.

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  • Enhance security - constant monitoring from us means cyberthreats never make it to your office or network.

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  • Gain rapid support - our experts are vigilant, repairing issues before they cause disruptions or downtime.

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  • Full compliance - we understand the regulations that businesses are bound by — such as HIPAA and PCI — and can provide systems and processes that shift the burden of compliance from you, to us.

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What Services to Expect from Our Managed Services

When you are a Managed Services client of K Smith Technology, you can expect our top-of-the line package of services. Our top-of-the line package equips you with proactive IT support, maintenance, and upgrades, pulling your business out of the break/fix rut and avoiding costly downtime.

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This package of services includes: 

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Help Desk Support
Infrastructure Maturity Audit
Remote Monitoring and Maintenance
Software Management
Virtual Chief Technology Officer
Computer Programming
Servers
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Anti-virus & Malware Protection
Backup & Disaster Recovery
Server & Desktop Upgrade & Migration
Spam Protection
Microsoft 365
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